• Monday 10:00am - 6:00pm
  • Tuesday 10:00am - 6:00pm
  • Wednesday 10:00am - 6:00pm
  • Thursday 10:00am - 6:00pm
  • Friday 10:00am - 6:00pm
  • Saturday 10:00am - 6:00pm
  • Sunday 11:00am - 5:00pm

We have special hours for holidays.

Holiday Hours

New health and safety measure have been implemented to ensure a safe environment for shoppers. Learn more


Services


NOTE: THOUGH THE MALL IS NOW OPEN, MOST OF OUR SERVICES REMAIN SUSPENDED UNTIL FURTHER NOTICE. THANK YOU FOR YOUR PATIENCE.

Visit our Guest Services Centre, located beside Tip Top Tailors, and we’ll help you make the most of your visit.  Guest Services can be reached at (780) 435-3721 and is open during all centre hours.

Our friendly staff are available to answer all of your questions and provide you with a variety of complimentary services such as the following:

  • Southgate Stylist program registration
  • Gift card sales
  • Location of stores and services
  • Centre directories and general inquiries

Please check below for the full listing of services.

Southgate Pet Policy
Unfortunately, animals are not permitted in Southgate Centre with the exception of service animals due to allergic sensitivities.

guest services

More Services

Free rentals of wheelchairs and walkers are available at Guest Services. ID is required.

Southgate Centre offers a total of over 4,000 outdoor and covered parking stalls. See details here.

Coat and parcel check available at Guest Services.

Lost or found an item during your visit? Be sure to contact our Guest Services Kiosk.

Portable chargers and a cell phone charging station are available at Guest Services.

Free WiFi available. SImply connect to the mall upon your visit.

WeChat and AliPay are accepted at Guest Services.

  • Gift bags
  • Baby supplies
  • Paging service
  • Co-op Taxi service
  • Coffee and fruit--infused water