Guest Services

Visit our Guest Services Centre, in partnership with Reidbuilt Homes, located beside Tip Top Tailors, and we’ll help you make the most of your visit.  Guest Services can be reached at (780) 435-3721 and is open during all centre hours. Our friendly staff are available to answer all of your questions and provide you with a variety of complimentary services:
  • Gift card sales
  • Location of stores and services
  • Centre directories and general inquiries
  • Kidmobiles loyalty program sign up
  • Kidmobiles (kiddie stroller) complimentary rental
  • Free rentals of wheelchairs and walkers (ID required)
  • Coat and Parcel check
  • Lost and found
  • Gift bags
  • Complimentary baby supplies
  • Southgate Stylist program registration
  • Maps of Edmonton
  • Paging Service
  • Co-op Taxi Service

Fort McMurray Residents
The fires in Fort McMurray have been devastating, with approximately 80,000 residents being displaced from their homes. To assist with the evacuee efforts, starting May 5th Southgate Centre will have a donation bin at Guest Services to collect NEW toiletries from customers. Toiletries that we can accept include: baby diapers, socks, underwear, soap, deodorant, shampoo, baby wipes, and other personal hygiene products. All donations will be sent to the Edmonton Emergency Relief Services for the residents of Fort McMurray. Our hearts and thoughts go out to everyone who have been impacted by these terrible fires

Southgate Pet Policy
Unfortunately, animals are not permitted in Southgate Centre with the exception of service animals due to allergic sensitivities.


Do you have a child who would love to drive around the centre in one of our complimentary kid strollers?  Please note that children must be under 42" tall to ride.  Sign your child up at Guest Services for our Kidmobiles program!  Children who sign up will get access to special perks and be entered to win monthly prizes.  Plus, they'll receive a personalized junior driver’s license at sign up.